FAQ

Are the products original?
Yes! We take pride in bringing our customers only the highest quality of Korean beauty. All the products from 0son are 100% authentic and imported from all across the world.

How do I apply a product if the instructions are in Korean?

We provide instructions for each product within our website. If you are still a bit confused, do not hesitate to send us an email to info@osonbeauty.com and we will gladly help you.

Can the ingredients hurt my skin?
Most Korean products use natural ingredients, which tend to be more skin friendly. If you have any questions or concerns, please write to info@osonbeauty.com.

How do I know when my product expires?
Some products have an expiration date printed on the package or packaging, while others have the date of manufacture. Korean products are traditionally labeled with a manufacturing date instead of an expiration date and have a shelf-life of two to three years from this date, depending on each individual product and brand. Do not be alarmed if you receive a product stamped with a date prior to your actual purchase date. If you are still not sure about the date of your product, do not hesitate to contact us at info@osonbeauty.com.

Are the products tested on animals?
South Korea has just issued a law in which no product can be tested on animals. Likewise, brands such as CosRX, Benton, Etude House, LaNeige, Mizon, Pyunkang Yul, and Creme Shop do not test animals.

I do not know what to buy, can you offer some suggestions?

Of course! We’d be happy to recommend you some products based your unique skin concerns. Please write to us at info@osonbeauty.com and we’ll get back to you shortly!

Do you have a physical store?

No, we do not. We are an online shop but we have offices/showrooms in Los Angeles, CA and Ensenada, Mexico. Please email info@osonbeauty.com to schedule a meeting with one of our sales representatives.

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